Managed Services: Cost Effective & Proactive IT Support

What is Managed Services?

Managed Services is an advanced proactive alternative to the traditional reactive "break-fix" IT consulting, in which IT providers monitor technology systems at all times to prevent costly problems from occurring. Under Managed Services, WingSwept's consultants address warnings, replace parts before the point of failure, and incorporate necessary upgrades. Unlike break-fix IT, Managed Services is more sophisticated and preventative while coming at a fixed predictable monthly fee that fits your budget.

WingSwept offers small to medium sized businesses Managed Services in the form of three Total Care Plans that meet the needs of our customers and future customers. We are confident that we found a better way to keep your company running smoothly, while saving money and time. After choosing the plan for you, you will experience increased productivity and reduced risk that delivers a return on your IT investments.

The comprehensive Managed Services packages are best practice solutions for network management. With a Total Care Plan, we bundle IT services and technologies that we know will keep your network up and your real costs down. By monitoring your technology infrastructure, we are able to prevent outages and identify necessary upgrades before the computer system gets to the point of crashing. Our commitment to this proactive approach will also allow WingSwept to know when your business is being held back by systems that are being strained, because we watch thresholds for processing power and storage.

Before Managed IT Services, your system could cry out for help and no one would hear it. Thresholds are set in the computer system to serve as warnings, but what good does it serve if no one is there to monitor that threshold? Under your current plan, you may be paying to fix something that could have been prevented through a Managed Services Total Care Plan.

The cost of not investing in Managed IT Services may be down time, loss of data, and not performing at an optimal level.

We highly recommend these services and will make sure it is a smooth transition for your business. To help you make your decision, we've outlined some questions that are important to understand.

Questions to Ask before Getting Managed Services for Your Business

1. What does Managed Services mean?

Managed Services is a strategic method of proactive network management, we manage your IT services using new technologies. Rather than waiting until something breaks, managed services makes sure your network is operating effectively and efficiently on a day to day basis. It is the next generation of IT services delivery.

2. What are the benefits of Managed Services?

Some benefits of Managed Services are better network performance, increased productivity and reduced risks for an affordable cost. Our network tools work 24/7 to prevent problems that could become bigger problems.

3. Why do we offer Managed Services?

It is a WIN-WIN arrangement where we form a strategic and trusting relationship, in which we are always aware of your network status and you can remain focus on your top priorities without worrying about the security of your data. Managed Services enables us to better serve your needs. It lets us focus on adding value to your organization's systems, rather than reacting to problems.

4. How do I initiate Managed Services and how long will it take?

It's simple and we will guide you through each step of the process. First, we will help you choose a Total Care Plan that is best for your business. We can have you on our services within a few weeks.

5. What is not covered through Managed Services?

There are three different levels of Total Care Plans and each one is more comprehensive than the last. If our plans don't match your unique requirements or you would like to go beyond the scope of our Premium plan then we'll work with you to customize a plan to meet your needs.

6. How can my business save money by using Managed Services?

WingSwept gives you a predictable monthly expense rather than an unpredictable IT spend for the most commonly needed IT tasks. With our Premium plan you can have unlimited access to the WingSwept helpdesk during business hours.

7. Who do I contact for more information?

We encourage any questions you may have, so feel free to call 919-779-0954, and continue to learn more about us by continuing to exploring our website.

WingSwept's Information Technology Blog

Like they said, ?Managed Security: It?s About Trust and ROI?
Managed Services is a mutually beneficial IT system.

Are you satisfied with the answers to these questions about your tech support?
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